Help
Support
Need a hand with your account, a booking, or your listing? Check the common questions below, or reach us directly — we typically reply within a couple of business days.
Contact us
Email support@mawaidnj.com and we'll get back to you.
Common questions
How do I request a booking with a caterer?
Search or browse caterers by cuisine, town, guest count, and price range, open a listing, and tap Request booking. Fill in your event date, guest count, and any notes — the caterer will accept or decline, and you'll be notified either way.
How do I list my catering business?
Create an account and choose “I'm a caterer” during sign-up (or switch to a caterer account from Settings). From your dashboard, fill in your business details, service areas, pricing, and photos, then publish your listing.
Can one account be both a buyer and a caterer?
Not at the same time — each account is either a buyer account or a caterer account. From Settings, “Log in as a caterer” (or “Log in as a buyer”) signs you out and lets you sign back in with a different account for the other role.
I'm not receiving push notifications.
Check that notifications are allowed for Mawaid in your device's system settings (Settings → Notifications → Mawaid on iOS). If they're enabled and you're still not receiving them, email us below and let us know your device type.
How do I delete my account?
Email us at the address below with the request, from the email address on your account, and we'll delete your account and associated data.
See also our Privacy Policy.